Web Design Blog : Toolkit Websites

Web Design Blog

The first impression counts


The best and fastest way to increase customer loyalty is by providing and continuously improving the quality of customer service you deliver. 

Here at Toolkit Websites we decided the term ''customer service'' didn't quite fulfil what we aim to provide on a daily basis so we renamed it as ''Passionate Support''. 

It's quite simple. When you take care of your customers in a way you can't do enough for them, they tell others. When you do that consistently, with every customer, all day, everyday, then you'll see customer loyalty. Once you have customer loyalty you have customer retention, customer referrals and then you have growth!

A new customer will develop an impression about your company in their first seven seconds! The first step in delivering Passionate Support starts with making a great first impression. 

When it comes to your business, most often than not, your website is the first impression. We've all done it, we've all Googled a business, had a little look at the reviews or what other people are saying about that company. We have a peek at their team page, or product pages to get insight, and perhaps compare them to competitors.

That's where we come in. To help create a lasting first impression for your website design. How do we do it? We collaborate with you, the client, making sure we know all about your business, your values and mission, and most importantly, what you want your website to do for you.  


A slick, modern looking responsive website design will impress straight away. With strong branding, consistent styling, and easy to navigate pages, what more could your customers or clients ask for?  


Whether you want to be able to monitor how your website is doing, make sure you're easy to find on Google My Business, get your Social Media accounts set up, branded and linked to your website or more... we're the web design company for you! 


Make sure your brand is unique, and strong. We can help with creating your brand identity and we even supply you with hi-res versions once it's completed. 


Get the word out there about your website, your business and your products. The Toolkit Broadcast service enables you to create professional, quality and enticing email campaigns. 


Want to revamp an existing website? We can take a look at it and give it the make over it needs. We can either alter or make tweaks to your current design, or start over with a blank canvas.

What are you waiting for? Get started today!