My time at Toolkit Websites has been amazing. In the two weeks I spent here I have never felt left out or felt like I have had nothing to do as I have always been given some sort of important responsibility, which has taught me a lot during my time here, especially having to use my own initiative.
My first lesson was being taught how to work within their systems, which is where you edit websites and find information about the clients. I have realised the importance of meeting deadlines and working together as a team to satisfy clients. I noticed how Toolkit Websites do everything they can to fulfil their clients wishes.
My first day was quite rewarding, because I learnt so much as the manager David Swan took a lot of time out of his own work to teach me how to edit websites through The Toolkit system and add content. Compared to other work experience stories, I was expecting to be given duties of filing and faxing or perhaps making tea or coffees but in fact every morning I would come in, and I would already have my tea or coffee on the desk for me and a work list ready to be started.
Most days I have been working on updating websites, adding content, or making small changes that make all the difference to any of our 2,000 clients sites. This also involved updating websites that were short of content and to locate decent copy for each site I had to research their business, history and industry to provide relevant information for their web pages. This means Toolkit Websites can help their clients with content and go the extra mile during the build process.
I was also required to provide updates of the changes I made to each individual website to the Project Manager who is in charge of its build. This was great because I worked with them in order to achieve the website, design and content the client desired.
I always carried out my duties independently, and having the chance to use my own intuitive was great because I felt just like everyone else and not an outsider. I felt like my work was trusted.
My biggest achievement during my time at Toolkit Websites has been completing my deadlines. I was given a list of jobs to finish before my work experience came to an end but I completed this list way before the deadline whilst carrying out other duties within the team. For me the best part of my time at Toolkit Websites was that I felt like my work was always appreciated and important.
All the project managers who work within the company were always very polite and helpful. They always made me feel like I could ask for help and they wouldn’t just tell me how to do something they would show me.
I also noticed how positive the relationship was between all the workers and how the company would re-enforce this idea by planning outside activities and also having internal meetings every week to discuss what projects everyone has been working on and the progress of their work. I was also invited into this meeting, which again never made feel left out because I was also talking about my own experience and the design projects I was working on.
I came here not knowing a lot about websites and now I can say I do. It has improved my knowledge on websites and I have experienced what a day in the life of Toolkit Websites is like. I would definitely recommend this experience to other people who many be interested as it has been a pleasure working here and I would definitely do it all over again.