The Toolkit Squad offer and manage a varied array of tasks and responsibilities to you, our clients, on a day-to-day basis, and no two days are the same.
Our company is made up of a fantastic group of people who are constantly working to deliver the passionate service and high quality web design we stand for.
We see it as a relay. The New Business Team discuss your requirements and provide you with a website package to suit your needs.
The baton is then handed to a Project Manager who is assigned to the running of your website project from beginning to end. They will be the ones to make your vision become a reality... providing you with ideas, creative vision and discussing what your website needs to do in depth and with understanding.
They liaise with the design and content team to get your website looking just how you want it, with your unlimited design changes, and the Toolkit Publication Check List in place to make sure everything goes smoothly and is easy to understand. They also then liaise with the Technical Team to make sure your domain and emails are ready and in place.
Then when you are ready to take the plunge and get your website up and running, the baton is then handed to the last but not least component of the business, the ever ready Passionate Support Squad.
If you have any queries or questions once your website is live, the Support Squad are your go to team to help sort any issues you may have. Whether you need a hand on how to update your content on your website, upload new images, or you have an email or domain issue... they are on standby to give you their full attention to help solve any issue that might arise.
Why does it work?
Our Passionate Support Squad are exactly that... passionate about web design. From the new business team, to the project managers and design and content team, we want your website to look great, work well and be a great success for your business.
Every single project means a lot to us, and we like to see great designs, great performing functionality and SEO friendly websites going live on our system.
It works because the team pulls together, and the appropriate team, to ensure the smoothest build possible, deals with all areas of the project.
Are there hiccups along the way?
Nobody is perfect. And as web design is such a personal, and hinged on "personal preference" type of industry, of course there are going to be instances where visions are different, or things don't go completely smoothly.
That's where our unlimited design change policy comes in to play, to make sure that we work at it with you until you are 100% happy. We'll make sure that we come up with alternative ideas, make changes as you need, and have a degree of flexibility when it comes to our services... because no project is the same. We will not get you to sign off on the design stage, until you are ready to.
Web design is an industry that involves a lot of problem solving or solution finding. We thrive on that, and here at Toolkit Websites we are proud of our expanding portfolio... our team do a literal whoop every time a website goes live and gets added to our portfolio.
The best thing about Toolkit Websites? (if we don't say so ourselves...)
We don't leave you in the deep end once your website is live. We are on hand via phone or email to help you and assist you in anyway we can. We have a 3 ring policy, where we will pick up your call in 3 rings or less... don't believe us? Try us!
Why not call us today on 02380 633 644 to have a chat with one of the New Business Team, to discuss your website project requirements, and we'll see what we can do for you.
Alternatively, if you already have a website, and want to see what ideas or changes we would suggest, we'd be more than happy to hear from you.
Or if you are already a client of ours, and have decided that your website needs a bit of a revamp, or refresh, we would love to discuss the details with you.
Find out more about Toolkit Websites, Web Design in Southampton, Hampshire, UK and how they can help your business grow.